CryoCloud

Technical Specifications

Model: CryoCloud P100

Product Type: Professional dry cold float system

Intended Environment: Indoor commercial wellness facilities

Operating Water Temperature: 41–43°F (4–6°C)

Chiller: 3 HP industrial chiller

Cooling Capacity: 3,080 W

Peak Electrical Draw: Approximately 3,500 W

Maximum Water Capacity: 500 L / approximately 132 gallons

Voltage: 220–240V AC

Frequency: 60 Hz

Dedicated Circuit: Manufacturer-listed 16 A; qualified electrician must verify final circuit requirements

Float Bed Dimensions: 98.4 × 47.2 × 25.6 in

Float Bed Net Weight: Approximately 563 lb (255 kg)

Chiller Dimensions: 31.1 × 28.0 × 23.6 in

Chiller Net Weight: Approximately 198 lb (90 kg)

Maximum Bed-to-Chiller Distance: 13 ft (4 m)

Motorized Platform Travel: 9.1 in (23 cm)

Maximum User Capacity: 661 lb (300 kg)

Temperature Controls: Digital touchscreen and remote control

Lighting: Seven-color LED chromotherapy

Audio: Bluetooth connectivity with supplied headset

Refrigeration System: Factory-sealed R-32 refrigerant system

Installation: Indoor commercial use only

Manufacturer Warranty: One-year limited warranty

Configuration Information

Specifications reflect the available manufacturer documentation for the CryoCloud P100.

The float-bed weight is listed as approximately 563 lb for planning purposes. Manufacturer documents contain differing weight figures, so final shipping and installation requirements should be confirmed before delivery.

The manufacturer lists a 16 A dedicated circuit and approximately 3,500 W peak electrical draw. A qualified electrician must verify the appropriate circuit capacity, electrical protection, and connection requirements before installation.

Dry Cold Float Technology

Flexible Water Membrane

The CryoCloud uses a water-filled membrane system that allows the user to remain dry during cold-immersion sessions.

Rather than entering the water directly, the user rests on the membrane while the platform lowers into the chilled-water system.

Temperature-Controlled Water

The system operates with chilled water at approximately 41–43°F (4–6°C).

3 HP Industrial Chiller

A commercial-grade chiller provides approximately 3,080 watts of cooling capacity.

High-Capacity Water System

The CryoCloud accommodates up to approximately 500 liters (132 gallons) of water.

Motorized Platform

Controlled Vertical Movement

The motorized platform lowers approximately 9.1 inches (23 cm) during operation.

The platform returns to its raised position when a session is ended using the ON/OFF control under normal operating conditions.

Emergency Session Termination

The ON/OFF control allows an operator or user to terminate a session and initiate the platform's return to its raised position.

In the event of a power failure or malfunction, follow the manufacturer's emergency procedures.

Digital Controls & Comfort

Digital Temperature Controls

An integrated touchscreen provides access to temperature and system settings.

Remote Operation

A compatible remote allows adjustment of supported functions.

Seven-Color LED Chromotherapy

Integrated lighting provides seven selectable colors.

Bluetooth Audio

The system supports Bluetooth audio playback using a compatible headset.

Commercial Design

Professional Wellness Applications

Designed for supervised indoor commercial wellness environments, including spas, wellness studios, and recovery facilities.

Separate Chiller Configuration

The chiller may be positioned up to 13 feet (4 meters) from the float bed, subject to installation requirements.

High User Capacity

The system supports a manufacturer-listed maximum user weight of approximately 661 pounds (300 kilograms).

Manufacturing & Delivery

The CryoCloud P100 is a large-format commercial wellness system requiring specialized freight handling and coordinated delivery.

Processing & Shipping Timeframes

Standard equipment shipping may take approximately 5–60 business days, depending on availability, manufacturing requirements, and delivery arrangements.

Large equipment requiring specialized transportation or white-glove coordination may take up to 80 business days.

Delivery estimates are subject to order confirmation and applicable freight arrangements.

Unloading Requirements

A forklift or equivalent material-handling equipment must be available at the delivery location for unloading.

The float bed weighs approximately 563 lb (255 kg), based on one manufacturer specification. Final equipment and shipping weights should be confirmed before delivery.

Customers should verify adequate freight access, unloading equipment, and delivery arrangements in advance.

Inspection Upon Delivery

Inspect the equipment, packaging, membrane, chiller, hoses, fittings, and electrical connections immediately upon arrival.

Report visible shipping damage, missing components, or suspected defects to Aurum Apex within 48 hours of delivery, including photographs or videos and your order information.

Retain packaging materials until the equipment has been inspected and verified operational.

Electrical Requirements

The CryoCloud requires:

Voltage: 220–240V AC

Frequency: 60 Hz

Dedicated Circuit: Manufacturer-listed 16 A

Peak Electrical Draw: Approximately 3,500 W

Electrical installation must be completed by a qualified electrician in accordance with applicable electrical codes.

The electrician must confirm the appropriate circuit rating, protection, grounding, and compatibility with the supplied industrial power connection.

Do not use extension cords, adapters, power strips, or shared circuits.

Installation & Site Planning

The CryoCloud is intended for indoor installation only.

Install the system on a stable, level surface capable of supporting the combined weight of the equipment, water, and user.

Before delivery, confirm adequate doorway, hallway, elevator, and equipment-room access.

Chiller Placement

The chiller generates heat during operation and requires unrestricted ventilation.

Do not install it inside an enclosed, unventilated cabinet or confined space.

The maximum approved bed-to-chiller distance is approximately 13 feet (4 meters).

Equipment Dimensions

Float Bed: 98.4 × 47.2 × 25.6 in

Chiller: 31.1 × 28.0 × 23.6 in

Float Bed Weight: Approximately 563 lb (255 kg), pending final confirmation

Chiller Weight: Approximately 198 lb (90 kg)

Installation Assistance

For questions regarding delivery coordination, electrical preparation, or installation requirements, contact Aurum Apex at 888-704-4075.

Returns & Refunds

Eligible Returns

Eligible products may be returned within 30 days of purchase, provided they meet the conditions outlined below.

Products must be sealed, unopened, unused, and in their original packaging.

Proof of purchase is required.

Return Authorization & Shipping

All returns must be reviewed and approved before merchandise is shipped back.

To request a return, contact Aurum Apex with your order number and reason for the return.

Customers are responsible for return shipping costs unless otherwise required by applicable law.

We recommend using a trackable shipping method. Aurum Apex is not responsible for return shipments lost or damaged in transit.

Refund Processing

Once an eligible return has been received, inspected, and approved, a refund will be issued to the original payment method.

Manufacturer Warranty

Eligible devices and machines are covered by a one-year limited manufacturer warranty.

The warranty covers defects in materials or workmanship under normal, intended use.

Damage resulting from misuse, accidents, neglect, or unauthorized modifications is excluded.

Warranty claims are subject to review, and eligible products may be repaired or replaced in accordance with the applicable warranty terms.

Customer Support

For return requests, delivery concerns, or assistance with your order, please contact:

Aurum Apex
support@aurumapex.com
888-704-4075

These product-specific terms supplement the Aurum Apex Return & Refund Policy and do not limit rights provided under applicable law.

One-Year Limited Manufacturer Warranty

The CryoCloud P100 is covered by a one-year limited manufacturer warranty against defects in materials and workmanship under normal use and operation.

The warranty begins on the date of delivery to the original purchaser and is non-transferable.

Warranty Coverage

For confirmed covered defects, the warranty provider may elect to:

• Repair defective components.
• Replace defective components.
• Provide replacement parts.
• Arrange qualified service when necessary.

Warranty-covered parts, labor, and approved service visits are provided without charge to the purchaser.

Conditions for Coverage

The equipment must be installed, operated, cleaned, and maintained according to the manufacturer's instructions.

Unauthorized modifications, improper installation, and failure to follow required maintenance procedures may void warranty coverage.

Warranty Exclusions

The limited warranty does not cover damage resulting from:

• Misuse, abuse, negligence, or accidents.
• Improper installation or electrical supply.
• Unauthorized repairs, modifications, or alterations.
• Failure to follow operating or maintenance instructions.
• Unapproved cleaning agents or chemicals.
• Fire, flooding, power surges, or other external events.
• Normal wear or cosmetic damage that does not affect operation.

Membrane Protection

The membrane is a precision-engineered component.

Punctures, cuts, tears, abrasions, or other damage caused by jewelry, sharp objects, improper cleaning, or user negligence are not covered.

Warranty Claims

Warranty assistance may be requested through Aurum Apex.

Please provide:

• Proof of purchase and order number.
• Product model and serial number.
• Description of the issue.
• Photographs or videos when requested.

Warranty claims are evaluated by the warranty provider according to the applicable written warranty.

Customer Support

For warranty inquiries or assistance, contact:

Aurum Apex
support@aurumapex.com
888-704-4075

Important Warranty Information

The written limited warranty supplied with the equipment governs the applicable coverage, exclusions, and available remedies.

Routine Care & Maintenance

Proper cleaning, inspection, and preventive maintenance are essential for safe operation and long-term equipment performance.

Always follow the manufacturer's instruction manual and prescribed maintenance procedures.

Water Requirements

Clean, potable water only

Fill the membrane system using clean, potable water.

Do not add salt, pool chemicals, chlorine additives, antifreeze, hydrogen peroxide, essential oils, fragrances, disinfectants, mineral additives, or other liquids unless specifically approved by the manufacturer.

Membrane Cleaning

Clean the user-contact membrane surface after each session using an approved silicone-safe disinfectant.

Approved cleaning options identified in the manual include:

• CaviWipes.
• Silicone-safe quaternary ammonium disinfectants.
• Manufacturer-approved disinfecting wipes.
• Mild soap and water when appropriate.

Follow the cleaning product's required contact time and allow the surface to dry before the next session.

Prohibited Cleaning Products

Do not use bleach, chlorine-based cleaners, concentrated hydrogen peroxide, acetone, petroleum-based solvents, ammonia-based cleaners, harsh degreasers, abrasive compounds, or other products not approved for silicone surfaces.

Before Each Session

Inspect the membrane, bed exterior, visible hoses, fittings, power connections, and chiller.

Verify that there are no visible leaks or signs of damage.

Confirm normal water temperature, platform operation, and control functions.

After Each Session

• Return the platform to its fully raised position.
• Remove user belongings.
• Inspect the membrane for visible damage.
• Clean and disinfect the user-contact surface.
• Allow the surface to dry before the next session.

Preventive Maintenance

Daily

Clean contact surfaces, inspect the membrane, check for leaks, and verify system operation.

Weekly

Inspect chiller ventilation, visible electrical connections, hoses, fittings, and membrane seams.

Monthly

Check cooling performance, temperature accuracy, membrane condition, and accessible mechanical components.

Quarterly

Perform a comprehensive inspection of controls, cooling, plumbing, and structural components.

Annually

Arrange qualified professional servicing, including electrical, refrigeration, plumbing, and functional inspections.

Membrane Protection

Users must remove jewelry, watches, belts, keys, and other sharp objects before each session.

Inspect for sharp fingernails or clothing components that could puncture the membrane.

Professional Service

The chiller contains a factory-sealed R-32 refrigeration system.

Electrical, refrigeration, mechanical, and internal system repairs must be performed by appropriately qualified personnel.

Do not attempt unauthorized repairs or modifications.

Maintenance Records

Commercial operators should maintain appropriate records of inspections, cleaning, maintenance, repairs, and service visits.

Important Safety Information

The CryoCloud P100 is intended for general wellness, relaxation, comfort, and recovery applications in supervised commercial environments.

It is not intended to diagnose, treat, cure, mitigate, monitor, or prevent any disease, injury, or medical condition.

Read the complete instruction manual before installation or operation.

Cold Exposure Precautions

The system operates with chilled water at approximately 41–43°F (4–6°C).

Cold exposure may not be appropriate for everyone.

Individuals with cardiovascular conditions, circulatory disorders, cold hypersensitivity, impaired temperature sensation, pregnancy, or other relevant medical concerns should follow the manufacturer's contraindication guidance and obtain appropriate medical clearance when required.

User Screening & Supervision

The system is intended for one user at a time and should be operated by trained personnel.

Facility operators are responsible for implementing appropriate user screening, supervision, and emergency procedures.

The manufacturer specifies that users must be at least 18 years old.

Users must be able to communicate discomfort and safely enter and exit the system with appropriate assistance.

Session Safety

Stop a session immediately if the user experiences:

• Chest pain or shortness of breath.
• Dizziness or faintness.
• Severe discomfort or unexpected numbness.
• Signs of distress.
• Any unexpected physical reaction.

Seek appropriate medical assistance when symptoms are serious or persistent.

Motorized Platform Safety

Keep hands, clothing, and loose objects clear of moving components.

Users should remain still while the platform is moving.

The ON/OFF control allows a session to be terminated and normally initiates the platform's return to its raised position.

In the event of a power failure, users should remain in position and wait for operator assistance.

Electrical Safety

The CryoCloud requires a dedicated 220–240V AC electrical supply with proper grounding.

Installation must be performed by a qualified electrician.

Do not use extension cords, adapters, power strips, or shared electrical circuits.

Never operate the equipment if electrical components are wet or damaged.

Water & Membrane Safety

Use clean, potable water only.

Do not introduce unapproved chemicals or additives into the membrane system.

Inspect the membrane before each session.

Do not operate the system if leakage, punctures, tears, or other damage is suspected.

Installation & Ventilation

Install indoors on a stable, level surface with adequate structural support.

Maintain unrestricted airflow around the chiller.

Do not install or operate the system outdoors or in enclosed, poorly ventilated spaces.

Medical & Regulatory Disclosure

The CryoCloud P100 is a general wellness product and is intended for relaxation, comfort, and general wellness applications.

The equipment is not intended to diagnose, treat, cure, mitigate, monitor, or prevent any disease, injury, or medical condition.

The product is not represented as an FDA-cleared or FDA-approved medical device.

Information provided by Aurum Apex is for general product education and does not constitute medical advice.

Individuals with medical concerns should consult an appropriately qualified healthcare professional before participating in cold-exposure activities.

Manufacturer Instructions

Always follow the official instruction manual and product-specific safety requirements supplied with the equipment.

Facility owners and operators are responsible for appropriate installation, staff training, user screening, supervision, maintenance, and compliance with applicable regulations.

The manufacturer's operating and safety instructions take precedence over general product information.